Commitment & Delivery
We have a great track record of success that spans solution design, expert build and successful deployment. Our customers feel confident in our demonstrable (and demonstrated) abilities to deliver highly successful project solutions.
FILPAX have considerable experience operating in challenging and diverse corporate environments and have learned many valuable lessons along the way.
Values & Relationships
We foster a collegiate supportive environment to work in. That goes for all in the teams we operate in whether they be clients, staff, associates, partners or sometimes even competitors (this happens from time to time). We aim to leave our clients 100% satisfied and confident in their own abilities to manage applications going forward.
We know we've got competition
We are acutely aware of the competitive space we operate in and do know that we have some good competitors worthy of consideration. Throughout our many successful assignments over the we have had the pleasure of working with and for some great people and organisations.
Our results speak for us
We have developed a great track record of successful project delivery and success. We are fully committed to providing successful solutions and achieving successful project conclusions.
We finish & leave
We aim to build long lasting relationships with all our clients however, as we are dedicated to project delivery we do finish and leave. We are delighted to say that repeat business has resulted from our growing client base.
Our track record and experience coupled with our solid process allows us to be confident in our abilities to deliver for our clients.
Satisfaction is at the core of our objectives and we aim to fully meet client expectations on every assignment. |
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Recent Project Assignments
EXAMPLE 1: TECHNOLOGY & SOFTWARE CLIENT – PROJECT DELIVERY
Role: FILPAX were engaged by a leading supplier of enterprise content management software to provide project management and technical support services for their biggest implementation in the UK.
During the course of this seven month assignment FILPAX assisted with client relationship management, commercial negotiation, functional design, subcontractor management, project planning and technical services relating to the establishment of the operating environment for the lead supplier in a UK government web services programme.
Outcome: The end customers’ website was successfully launched in January 2007 with a complete refresh of underlying technology. The content management solution implemented provides a stable and flexible platform for further additional functional enhancements and provides a solid stepping stone towards the implementation of the UK governments’ e-strategy.
EXAMPLE 2: FINANCIAL SERVICES CLIENT - WEB CONTENT MANAGEMENT
Role: FILPAX were engaged by the fund management arm of a leading insurer, to manage the implementation of a content management system to support multi-site content management. Throughout this six month engagement, FILPAX provided solution design, project leadership and supplier management services. This included internal budgetary control, third party supplier management, design, customisation, content migration and successful implementation.
Outcome: The client successfully deployed the solution for their public facing internet and partner extranet sites and realised significant gains in terms of both cost reduction and flexibility. Business risk was reduced by consolidating hosting providers on a single robust platform and through the de-commissioning of a legacy unsupported application. Positive productivity gains were immediately realised through being able to take advantage of features such as workflow and in-line editing direct from staff desktops.
The project was highly successful and has established a flexible framework for future expansion and service delivery via web channels.
The client was short listed for best use of business-to-business ecommerce in the Financial Sector Technology awards 2007.
EXAMPLE 3: FINANCIAL SERVICES CLIENT – SYSTEM SELECTION & BUSINESS PROCESS DESIGN
Role: FILPAX was engaged by the retail fund distribution arm of an overseas bank to assist with selection and design of a web based product distribution platform. During two separate engagements over 8 months The client was able to evaluate and select a system and complete detailed process design for a fund dealing platform.
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